A bereaved father, Trevor Stevens, is on a mission to transform the way NHS mental health services involve families and carers in a person's care. His daughter Tobi, a 19-year-old studying at Norwich University of Arts, took her own life in 2020. This tragic event led him to become part of a Norfolk and Suffolk NHS Foundation Trust (NSFT) project aimed at encouraging care providers to record carers on patient records.

Changing the Confidentiality Paradigm

Before Tobi's death, Trevor was unaware of her mental health issues. He firmly believes that relatives should be informed in certain cases. He questions the current system where information about a patient's mental health is confidential, and professionals cannot provide details to emergency contacts without consent. Trevor advocates for a change, suggesting that healthcare professionals should consider breaching confidentiality to inform families in extreme circumstances. He poses a thought-provoking question: "The question that you should ask yourself is not if there is a good enough reason to contact parents but is there a good enough reason not to?"

This perspective highlights the importance of breaking down barriers and ensuring that families are not left in the dark when it comes to a loved one's mental health. It also raises questions about the balance between confidentiality and the well-being of families.

The Role of Carers

Kelly Moulds, a people participation co-ordinator for the NSFT and a carer for her father, plays a crucial role in this movement. Through her work, she encourages carers to understand their rights. She acknowledges that there will be cases where a service user may not want their carer involved, but emphasizes that the trust can still listen to people within the support network and utilize that information effectively.

This shows the need for a collaborative approach where both service users and their carers' voices are heard. It highlights the importance of empowering carers to be active participants in the mental health care process.

Support and Resources

For those affected by the issues raised in this story, there is a valuable resource available. You can visit BBC Action Line to seek support and guidance. This initiative provides a platform for individuals to connect with the necessary help and share their experiences.

It serves as a reminder that there are organizations and resources dedicated to addressing the complex issues surrounding mental health and the role of families and carers.

Trevor Stevens' story is a powerful reminder of the impact that mental health issues can have on families. His efforts to bring about change within the NHS mental health services are a testament to his determination and the importance of including families and carers in the care process. Through initiatives like the one he is involved in, there is hope for a more inclusive and supportive mental health care system.