In 2024, Hong Kong witnessed a remarkable surge in both visitor arrivals and overall passenger traffic. The city's Immigration Department reported that approximately 44.5 million visitors entered the territory, marking a 31% increase compared to the previous year. This growth signifies a robust recovery in tourism and travel activities. Moreover, the department noted that around 298 million passengers traversed Hong Kong’s border checkpoints, reflecting a 41% rise from the prior year and reaching levels not seen since 2019. This resurgence indicates a strong return to pre-pandemic mobility trends.

Enhanced security measures were also highlighted as part of the department's efforts. Throughout the year, officials conducted over 13,600 inspection operations at various entry points, resulting in the questioning of 32,551 passengers. Additionally, more than 2,700 non-refoulement claims were resolved, with 850 cases awaiting further review. Looking forward, the department aims to modernize its services by adjusting the age requirement for e-Channel usage. Children aged seven and above will now be able to use facial recognition technology for self-service immigration clearance, streamlining the process for younger travelers. Furthermore, plans are underway to expand the new e-Channel facilities at the Hong Kong International Airport’s arrival hall during the third quarter of this year.

The department is also preparing to support major national events, including the 15th National Games, the 12th National Games for Persons with Disabilities, and the 9th National Special Olympic Games. By providing dedicated immigration lanes, the department underscores its commitment to facilitating smooth travel experiences for all participants. These initiatives highlight the department's dedication to enhancing efficiency and accessibility while promoting inclusivity in travel and sporting events.