Abridge, a pioneering company in the field of generative artificial intelligence for healthcare, has introduced an innovative solution specifically tailored for emergency medicine. Over the past six years, Abridge has been dedicated to enhancing medical documentation through cutting-edge technology. The new product, Abridge Inside for Emergency Medicine, is currently being utilized by several prominent health systems, including Deaconess Health System, Emory Healthcare, Johns Hopkins Medicine, and UChicago Medicine. This tool integrates seamlessly with Epic’s workflows, offering clinicians the ability to create accurate and efficient clinical notes without manual adjustments.

The development of this advanced technology was made possible through Abridge’s participation in the Epic Workshop program, where third-party vendors collaborate closely with Epic to co-develop technologies. Clinicians can now select patients from the department’s Track Board and immediately begin ambient recordings using Haiku. Abridge’s speech recognition models automatically detect specialty, language, and multiple speakers, ensuring precise transcription and documentation. According to Dr. Tricia Smith, an attending emergency physician at Emory University Hospital Midtown, Abridge Inside has significantly reduced burnout and increased job satisfaction among emergency department staff. She emphasized that no one who uses Abridge would want to revert to traditional methods.

Addressing the high rates of burnout in emergency medicine, which stands at 63% according to a 2024 Medscape survey, Abridge aims to alleviate the documentation burden faced by clinicians. Dr. Shiv Rao, CEO and cardiologist who founded Abridge in 2018, highlighted the importance of helping clinicians focus on patient care while reducing administrative tasks. The chaotic nature of emergency medicine requires tools that can handle discontinuous workflows, allowing clinicians to stitch together conversations and interactions into coherent notes. Collaboration with emergency department clinicians ensured that the final product met their specific needs, including stylistic preferences and medical-legal compliance.

Abridge’s rapid growth and widespread adoption across the healthcare industry underscore its commitment to delivering enterprise-grade solutions. The company’s AI-powered platform has been deployed in numerous health systems, including Kaiser Permanente, Christus Health, Sutter Health, Yale New Haven Health System, and many others. Feedback from thousands of users has enabled Abridge to iterate quickly and meet the scale of the opportunity. As healthcare providers increasingly adopt generative AI technology, Abridge continues to innovate, leveraging both internal and external advancements to enhance its capabilities.

Abridge’s success in transforming medical documentation has led to the company’s name becoming synonymous with ambient note-taking. Clinicians now use “Abridge” as a verb, reflecting the integration of this technology into daily practice. On the patient-facing side, Abridge is collaborating with OpenNotes to evaluate AI-generated visit summaries from a patient-centric perspective. This approach not only streamlines clinical documentation but also enhances communication between healthcare providers and patients, fostering better understanding and trust. Abridge’s mission to bridge the gap between clinicians and their workload, while improving patient care, exemplifies the positive impact of technology in healthcare.