A significant transformation occurred within the security screening team at Canberra Airport, with nearly all staff members embracing new roles. An overwhelming majority, approximately 95 percent, opted to integrate into the new system. Their compensation and contractual agreements stayed consistent throughout this period, and an additional incentive in the form of a welcome bonus was provided to ease the transition.

The responsibility for managing these security personnel lies with MSS, the contracted service provider. This external contractor oversees all employment aspects related to the screeners. It is important to note that Canberra Airport itself does not interfere with or dictate the employment terms of these workers, maintaining a professional separation between operational and human resource management functions.

Through collaboration and strategic planning, the transition process exemplifies successful workforce management. By ensuring stability in job conditions and offering incentives, both employee satisfaction and organizational efficiency are prioritized. Such practices highlight the importance of respecting labor rights while fostering a positive work environment where employees feel valued and supported during periods of change.