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United Healthcare: Customers Facing Fake Medical Supply Charges

2024-12-05

In Nashville, Tenn., a concerning trend has emerged where health insurance notices are no longer to be casually tossed aside. With scammers finding a way to bill for medical services and products never received, it's crucial to pay closer attention. Kenneth Smith's experience serves as a prime example. When he received a statement from his insurance company showing a $6,600 charge for SNKL Services Corp. supplies in September, he was immediately suspicious. "This can't be right," he thought. And indeed, it wasn't. Smith wasn't alone; United Healthcare has received approximately 500 calls about this scam from just this company.

What We Know About SNKL

This company incorporated in California at the end of October, a month after supposedly sending Smith supplies. Its headquarters are supposedly on the second floor of a building in Brooklyn, New York, but our search for the company and its CEO turned up nothing. The Better Business Bureau has issued an alert and given the company an F rating due to multiple complaints and the inability to find an actual company. It's clear that these scammers are looking for quick money by stealing people's ID and medical information.

Impact of United Health Group Hack

Just months prior, United Health Group, the parent company of United Healthcare, was hacked in a massive cyberattack, affecting around 100 million people's personal information. While the insurance company refuses to comment on whether this is related, they are now encouraging everyone on their hack website to be vigilant and regularly monitor their explanation of benefits statements (EOBs) for any unfamiliar activity. "You should always review your documents and see if it makes sense," said Suha Assi.

Protecting Yourself

Whether you're a United Healthcare customer or not, it's a good idea to carefully review any statements you receive. If you see something suspicious or don't recognize, report it immediately by calling the number on the back of your insurance ID card. Due to data breaches, your medical information may be sold to bad guys who could send you fake bills. So, make sure to be cautious and not just toss aside those envelopes. As Smith said, "I won't do that anymore. I'll start going through all of them now."

English

What We Know About SNKL

Impact of United Health Group Hack

Protecting Yourself