Amid a period of intense scrutiny and reflection, UnitedHealth Group's chief executive Andrew Witty addressed the pressing need for systemic changes in healthcare. In his first public remarks since the tragic loss of one of his executives, Witty emphasized the company’s commitment to enhancing the quality of care while reducing costs. He highlighted the importance of simplifying the healthcare experience for individuals and families, ensuring it becomes less cumbersome and more affordable.

Witty underscored the company’s dedication to fostering a healthier society during a recent earnings call where UnitedHealth reported substantial financial success. He stressed that the mission of UnitedHealth extends beyond profitability, aiming to support various stakeholders including providers, insurers, employers, drug companies, and policymakers. The goal is to improve health outcomes for all while lowering expenses. Witty also spoke about the significance of investing in preventive measures and value-based care programs like Medicare Advantage, which have demonstrated superior results at reduced costs.

The executive team at UnitedHealth has faced significant challenges following the untimely death of Brian Thompson, an influential leader within the organization. Despite these difficulties, Witty expressed confidence in the 400,000 employees who remain committed to improving healthcare services. Addressing rising drug costs, Witty pointed out the critical role of pharmacy benefit managers (PBMs) in controlling prices. He mentioned that OptumRx, UnitedHealth’s PBM, saves billions annually by negotiating lower prices with manufacturers, particularly on expensive medications such as GLP-1 injections.

Looking forward, Witty announced plans to phase out arrangements that do not fully pass rebates to clients, ensuring transparency in pricing. By 2028, all rebates will be passed directly to customers, promoting greater accountability in the pharmaceutical industry. This move underscores UnitedHealth’s commitment to making healthcare more accessible and affordable, reinforcing the belief that positive changes can lead to a healthier future for everyone.