Transform Your Business with Cutting-Edge Technology

The logistics industry stands on the brink of a technological revolution, and this innovation could be your key to unlocking unparalleled success.

Pioneering a New Era in Logistics Automation

Harish Abbott, the visionary behind Deliverr's meteoric rise, has once again set his sights on revolutionizing the logistics landscape. Following Deliverr’s acquisition by Shopify, Abbott embarked on a new journey with Augment, a startup dedicated to harnessing the power of artificial intelligence. With $25 million in seed funding secured from 8VC, this enterprise is poised to reshape how logistics companies operate.

At its core, Augment introduces Augie, an advanced AI assistant designed to streamline operations across the logistics spectrum. From managing workflows to executing routine tasks, Augie offers a comprehensive solution tailored to the unique demands of the industry. Whether it involves responding to communications or coordinating shipments, Augie ensures seamless execution without compromising accuracy or efficiency.

Addressing Industry Challenges Through Innovation

Logistics remains one of the most vital yet challenging sectors in modern commerce. The trucking industry alone contributes nearly a trillion dollars annually to the U.S. economy, serving as the backbone of supply chains nationwide. However, recent economic turbulence has left many transportation companies grappling with shrinking margins and increased operational complexities.

This challenge underscores the necessity for innovative solutions like Augie. By automating repetitive and time-consuming processes, Augie empowers logistics professionals to focus on more strategic initiatives. Its ability to integrate effortlessly into existing systems, such as email and Slack, makes it an indispensable tool for businesses looking to enhance productivity while reducing costs. Furthermore, its adaptability allows it to learn from user interactions, ensuring continuous improvement and alignment with evolving business needs.

From Vision to Reality: The Genesis of Augie

Abbott's inspiration for Augie stems from firsthand experience within the logistics ecosystem. Having co-founded Deliverr and subsequently served as Vice President at Shopify, Abbott gained invaluable insights into the pain points faced by merchants and logistics providers alike. These challenges were further illuminated during his tenure at Flexport, where global trade intricacies became apparent.

Recognizing the limitations of current logistics solutions, Abbott envisioned a platform capable of addressing these gaps through artificial intelligence. Augie embodies this vision, leveraging cutting-edge large language models such as Anthropic’s Claude, OpenAI’s GPT-4, Meta’s Llama, and DeepSeek. By analyzing employee communications and operational data, Augie gains a deep understanding of workflow dynamics, enabling it to provide actionable insights and automate routine tasks effectively.

Building a World-Class Team

Behind every successful venture lies a talented team committed to achieving shared goals. Augment boasts a roster of seasoned professionals with extensive experience in both technology and logistics domains. CTO Artur Rivilis brings invaluable expertise, having previously overseen engineering efforts at Deliverr and Shopify before transitioning to Flexport post-acquisition. Similarly, cofounder Justin Hall contributes a wealth of knowledge from his roles as CEO of Primo and Chief Customer Officer at YRC Worldwide.

With backing from prominent investors like 8VC, founded by Palantir cofounder Joe Lonsdale, Augment enjoys robust support to realize its ambitious objectives. Lonsdale praised Abbott’s leadership, noting the potential for Augment to become a generational company that significantly impacts one of the world's largest industries. Currently employing around 50 individuals primarily focused on engineering, Augment plans to expand its customer success team based in Chicago, complemented by offices in San Francisco and Toronto.